Excellent location and facilities . Room was fantastic. Staff brought my wife a dessert plate for her birthday. Restaurants were in walking distance.
Clete
Mei 2024
Breakfast was great we enjoyed, it'd great to include Paleo or GF breads. The selecetion of food was appreciated. The floor was under staff but the Asian staff was managing multiple tasks with positive attitude and was very helpful and quick. The room was very lovely and appreciate the recycling bins system.
Carol
Julai 2024
This is a very clean and spacious place to stay in Rotorua (though we did upgrade to a larger room which had fabulous views and a living space). It was very quiet at night (so good for sleeping). The staff were really friendly and helpful and a credit to the hotel. We didn't go into the bar but it looked lovely and seemed very popular. It's very centrally located so it makes the perfect base from which to explore the city but be aware of the parking charges if you're arriving by car. I'd not hesitate to stay here again though, it's a super modern and clean place to base yourself in this lovely town.
Rebelred
Mei 2024
We had an absolutely fantastic stay! From the moment we arrived, the staff went above and beyond with their warm, professional service, making us feel truly welcome. Our room was a perfect blend of comfort and luxury (Room 810), offering a peaceful retreat with all the amenities we could ask for. As a special touch to celebrate our engagement, we were delighted to find a delicious dessert platter and a bottle of wine waiting for us in the room. It was such a thoughtful gesture that added a personal, memorable touch to our experience. Every detail, from the ambiance to the service, exceeded our expectations, making this a stay we truly enjoyed. We can’t wait to return!
Anahera
Januari 2025
Atmosphere, amenities, service and experience
Oliver
Mei 2024
Good locations and warm staffs. Receptionist kindly introduced the hotel, the city and transportation for us. Room were quite spacious. And I was quite impressed by the milk machine, where the hotel offered free milk that came from a local farm directly everyday. The milk was so rich, it tasted fantastic.
Xiaoqing
Oktober 2024
Our family of four (two adults and two children) stayed for one night. The room was comfortable, and we particularly enjoyed using the gym. The location was convenient, and the staff were friendly and helpful. We had breakfast and dinner, the food was delicious.
Billie-jean
September 2024
Location was perfect could walk to shopping mall supermarket and all the main Rotorua Eating establishments and lakefront.
Fiona
Februari 2024
Great hotel at great location for the Tarawera Ultra weekend. Comfy beds, the cot provided was perfect for our 1yo. Very quiet during night time. Good chance of smelling the hydrogen sulphide if wind is in the wrong direction. Room had a small minibar, we just emptied it and used it for our own drinks. Great shower for post-run recovery, too. Big screen TV present but we never touched it. We did not have breakfast included, but there is a buffet option for NZ $49 with great selection of hot and cold options. Food options around each corner.
Jasper
Februari 2024
Wonderful check by Cleo - we were made to feel very welcome despite checking us in right after two huge tour groups. Nice clean rooms and decent hotel breakfast. Location is excellent for the area.
Sookling
April 2024